Salary: Royal Trinity Grade C (£22,028 - £23,277 pa including London Weighting)

Hours: 37.5 hours per week

Royal Trinity Hospice is a leading provider of excellent, compassionate, palliative care for those with life limiting conditions. We are proud of our reputation for high quality care and this is thanks to the commitment and dedication of our staff and volunteers.

We are seeking an experienced administrator, preferably within a clinical setting to join our friendly and supportive team.

Responsibilities of a Royal Trinity Hospice Admissions & Referrals Administrator 

  • To provide an effective administration service to community services at Royal Trinity Hospice.
  • To be the first point of contact for all enquiries from patients; their informal carers and other members of the health and social care workforce.
  • To establish and maintain good working relationships with all internal and external stakeholders.

Skills and experience required

  •  Have proven experience in administration and an intermediate level of IT knowledge and skills.
  • Possess excellent communication skills
  • Be proactive, resourceful and organised
  • Adopt the values of the hospice and demonstrate commitment to achieving the goals of the team and the organisation
  • Have a positive attitude and work collaboratively with others within and across organisational boundaries


  •  Competitive rates of pay
  • 27 days holiday entitlement rising to 29 days after 5 years’ service and 33 days after 10 years' service
  • Occupational sick pay
  • Pension – option to continue your NHS Pension Scheme or enroll in the Royal Trinity Hospice pension scheme (with employer contributions of up to 7.5%)
  • Career development training
  • Store discount
  • Subsidised gym membership
  • Cycle to Work Scheme
  • London Living Wage employer

How to apply

If you have the skills and experience we’re looking for, please complete the online application below.

For an informal chat or visit please contact Carolyn Luchmun, Admissions & Referrals Team Leader on 0207 787 1062.


Close Date: Wednesday 30th October 2019, 5.00pm

Interview Date: Wednesday 13th November 2019

Apply online

Download job description and personal specification

Find out more about working at Trinity

All successful applicants will be subject to DBS, Occupational Health and Reference checks.

Royal Trinity Hospice is committed to promoting equal opportunities in employment. At Royal Trinity Hospice we promote FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement). We encourage and welcome applications from people of all backgrounds.