Salary: £25,643 - £27,300 pa pro rata

Hours: 22.5 per week

Location: Northcote Road, Clapham Area

How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community?

As an Assistant Manager at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs. 

About the role

If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.

Skills and experience

  • Experience of working in a fast-paced customer focussed environment
  • Experience of dealing with the public face to face and over the telephone
  • Have a passion for fashion and sustainability
  • Good literacy and numeracy skills
  • Excellent communication and customer service skills

Benefits of working at Trinity

  • A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
  • A pension scheme is offered with employer contributions of up to 7.5%
  • Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
  • Cycle to work scheme and interest-free season ticket loans available
  • Free eyesight tests for DSE users and a contribution towards the cost of glasses
  • 25% store discount in Trinity shops
  • Life assurance cover
  • Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
  • Regular ballots for donated free tickets and prizes
  • Access to courses of free face to face counselling 

Download the full list of benefits of working for Royal Trinity Hospice

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

How to apply

Please click the apply online button below.

For more information, please download the job description and person specification.

Download the job pack

Download the job description and person specification

Apply online

Find out more about working at Trinity

Read our blog "A day in the life of a Trinity shop assistant manager"