Responding to Covid-19

As a result of Covid-19, all face to face visits from befrienders are currently suspended. More than ever, we recognise that this is a difficult and unsettling time. We can still provide regular contact over the phone or via video call and continue to accept referrals to the befriending service. Face to face contact will resume once it is safe to do so.

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Trinity’s befriending service

Being lonely can affect all of us from time to time. When you’re ill or getting older, the feeling of sadness that comes from being lonely or isolated can be more common. This can be for many different reasons and it may be difficult to tell others that you are feeling lonely. If you are a Trinity patient then our befriending volunteers can help by contacting you regularly to provide support that includes:

• having a chat
• helping you attend appointments or go shopping for essentials
• playing board or card games
• helping you take short walks or other activities you may like to do
• offering information about other services that could help you

Trinity’s befriending service matches volunteers with people who are living with a progressive, life-limiting illness. Volunteers provide social support and can provide a valuable short break for friends and family who are caring for someone at home.

Trinity's volunteers

All of our volunteers are at least 18 years old and are fully vetted before they are matched to you. Trinity will liaise with you, your family and other professionals involved in your care to ensure everything is going well with the service. We will always make sure you are only matched with someone who you like and that you trust.

Who can use the service?

Trinity’s befriending service is available to patients under Trinity’s care who are aged 18 years or over.

How can I be referred?

Most people are referred by someone from the Trinity team. If you are interested in the service, you can ask for a referral to be made. Alternatively, you or someone close to you can refer directly by phone or email.

How to find out more

Our befriending team is part of the Patient and Family Support Service, to find out more or discuss a referral, please send an email or contact us on 020 7787 1063 (Monday to Friday 9am-5pm). Outside of these times, please leave a message and someone will call you back.

Download this information about Trinity's Befriending Service in a leaflet