About the role:

Trinity’s Volunteer Befriending Service provides vital support to patients with progressive, life-limiting illnesses or those who are frail and living in our central and south west London community.

By providing companionship in their home you will help patients to feel less isolated. Your role could also provide valuable and much needed support for carers and families to take a break from caring responsibilities.

Key responsibilities:

  • Visit a patient once a week on a one-to-one basis in their home.
  • Provide support and companionship within the boundaries of the role.
  • Return a short report form to the Befriending Service.
  • Take responsibility for own personal safety.
  • Complete volunteer satisfaction survey.
  • Adhere to all relevant Trinity policies and procedures.

This role does not involve personal care or domestic tasks

Requirements and recommendations:

  • Have good verbal communication and listening skills, especially face to face.
  • Have a caring, sympathetic, sensitive manner and a non-judgemental approach.
  • Are reliable, dependable and enthusiastic.
  • Have the ability to volunteer within service boundaries.
  • Recognise the importance of confidentiality and can show this in practice.
  • Are comfortable following policies, procedures and guidance.
  • Are committed to inclusion, treating people from all backgrounds with dignity.
  • Are happy to volunteer unsupervised, yet understand you are part of a wider team.
  • Are willing to travel throughout Trinity’s catchment area (all efforts will be made to match volunteers to patients close to them)

What the role can offer you:

  • The opportunity to develop your skills or learn new skills.
  • Experience in fundraising, the charity sector and local community support.
  • You will be making an important contribution to Trinity and to the thousands of people facing life-limiting illness who use our services.
  • You will be reimbursed out-of-pocket travel expenses, in accordance with Trinity Hospice policies.

Mandatory Training:

All volunteers must attend a short induction and complete some online online e-learning. The volunteer induction covers health & safety, confidentiality and all the necessary information a volunteer needs prior to undertaking their role.

After interview, should applicants be successful, we will take up two references and expect candidates to complete some online training followed by a day induction. Volunteers within the hospice may require a DBS (Disclosure & Barring Service) check completed; this check will be carried out free of charge by Trinity.

How to apply:

Please complete our befriending volunteer application form here

For further information about how we use and share your personal data, please see www.royaltrinityhospice.london/privacy