About the role

Our e-commerce team is responsible for sourcing and selling donations of good quality fashion, accessories, homeware and books across our online channels. By selling these items, the team ensures that these items are kept out of landfill and that they raise vital funds to for Trinity's free palliative and end of life care.

We are looking for new volunteers to help create dynamic content for social media to help promote our ASOS Marketplace, Depop and eBay shops.

This role is very flexible and can easily fit around your existing commitments. You don’t need to give a lot of time to make a big difference! You will be located at our retail head office in Balham. Remote volunteering is not currently available for this role.

Key responsibilities of the role

  • Filming and directing reels for Instagram
  • Styling products to appeal to Trinity’s online following

What the role can offer you

  • The opportunity to find out more about sustainable and circular fashion
  • The opportunity to learn new skills and enhance your CV
  • The opportunity to meet new people
  • The opportunity to make a difference in your local community

What we expect from you

  • To have an interest in and/or experience of photography
  • To have experience using Instagram 
  • To be aged 18 years of age or over
  • To be trustworthy and reliable - the role may require you to handle cash and donated goods
  • To be a team player – the role will require you to work with other members of the team
  • To have good communication and interpersonal skills - the role may require you to interact with members of the public
  • To maintain a high standard of presentation and personal hygiene - the role will require you to present a positive image of Trinity at all times
  • To have a reasonable level of physical fitness - the role may require some lifting and moving of donated items
  • To have respect for Trinity’s policies – the role will require you to role model Trinity’s policies at all times
  • To be respectful of others regardless of their background – the role will require you to be committed to fairness, respect, equality, diversity, inclusion and engagement as outlined in Trinity’s commitment to FREDIE
  • To treat with confidentiality any information which is personal, private or sensitive – the role may require you to handle sensitive data, such as financial information

Should you be successful at interview, we will then take up two references and expect you to complete some on-the-job training.

If you have applied for a volunteer role within the hospice, you may be required to complete a DBS (Disclosure and Barring Service) check; this check will be carried out free of charge by Trinity.

Contact details and how to apply

Please complete the online application form below to apply.  

If you have any questions about your application please contact [email protected]

We do not want you to be out of pocket through volunteering. We will reimburse reasonable travel and lunch expenses where relevant.

apply for the role

find out more about volunteering find out more about our shops