About the role

As a corporate donations volunteer you will assist the corporate donations team in procuring donations of surplus stock from retailers, wholesalers and other businesses in order to sell in our shops and raise vital funds for Trinity. This role will be mainly based remotely, but will require regular check-ins with the team at Weir Road, Balham.
There are a large variety of tasks within this role, and these will be given to the volunteer on a skills dependent basis and no volunteer will be asked to approach new donors if they are not comfortable doing so. Training will be given to support the volunteer in doing this if it is what they would like to do.

Key responsibilities

  • Collecting pre-arranged donations from central and/or outer London (these donations will all be small and will be able to be collected on foot without the need for transportation)
  • Researching potential new donors – new and existing London boutiques and designers, wholesalers and manufacturers
  • Making initial contact with potential new donors at shop level, explaining what we do to the staff in store and passing on any leads to the corporate donations team
  • Visiting trade shows to make contact with potential new donors, explaining what we do to the exhibitors and passing on any leads to the corporate donations team
  • Procuring donations of raffle prizes for our biannual volunteers party and other fundraising events
  • Helping sort donations, dividing up large donations to go to multiple shops
  • Helping type up notes and contact details from trade show and shop approaches
  • Other ad hoc admin or warehouse tasks

Requirements and recommendations

  • Be over 18 years old
  • Trustworthy and reliable
  • Have good communication skills
  • Be well presented
  • Have good interpersonal skills
  • Have the ability to handle money
  • Have a good level of physical fitness
  • Have respect for the policies of Royal Trinity Hospice
  • Be able to support the overall aim of Royal Trinity Hospice and to act as an ambassador for the hospice
  • Pleasant manner, both face-to-face and on the telephone
  • Excellent organisational skills and ability to prioritise
  • Good literacy and numeracy skills
  • A great team player
  • Ability to treat with confidentiality any information which is personal, private or sensitive
  • Dates and times are to be agreed in advance with our Procurement and Logistics Manager in advance.

What the role can offer you

  • The opportunity to learn new skills
  • Ongoing support and training where necessary
  • The opportunity to enhance your CV and meet new people
  • The opportunity to gain an NVQ
  • You will also be making a valuable contribution to Trinity and the 2,500 of people we help every year

Mandatory training

  • Gift Aid training
  • Retail Induction (health and safety; customer service; till training; stock)
  • After interview, should applicants be successful, we will take up two references and expect candidates to complete some online training followed by a day induction. Volunteers within the hospice may require a DBS (Disclosure & Barring Service) check completed; this check will be carried out free of charge by Trinity.

Contact details and how to apply:

Please complete our online volunteer application form and we will be in touch.

If you have any questions about your application, please contact [email protected]

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