About the role:

We are looking to take on a number of qualified counselling volunteers. Counselling Volunteers will provide counselling to family members and friends with opportunities to co-facilitate a variety of groups designed to meet client’s individual needs. Working collaboratively with other team members, Counselling Volunteers at Trinity will establish good working relationships with the inter-professional team and with other health, psychological and psychiatric services.

This role sits within the Patient and Family Support Team who provide support to individual adults and children, as well as couples, groups and families. Occasionally clients are supported by telephone.

Please note this role is currently limited to evenings (5pm-8pm) or weekends due to room availability.

Client Work:

Our clients present with a wide range of issues including the effects of illness and treatment, family dynamics and communication, coping with loss and change, anxiety, depression and complicated grief.  For this reason, all volunteer counsellors must have some prior counselling experience.

The length of counselling is based on client need: clients can be seen for as long as they need to work with their illness or adjust sufficiently to their bereavement, however sessions cannot be extended into general counselling or therapy. The duration of the counselling is monitored and reviewed with the client and in supervision. We encourage an 8 session model with the option for extending based on client and therapeutic need. 

Requirements and recommendations:

  • Minimum commitment of 3 hours per week for 9-12 months. However, the number of clients seen and the duration of the placement will be mutually agreed. (We are also currently looking for volunteers with evening and/or weekend availability).
  • Counselling/psychotherapy qualifications (Diploma or above).
  • Registration with HCPC and/or UKCP, BACP, BPS.
  • Accountability for ensuring that own practice meets minimum national standards and is compliant with professional Code of Conduct and Code of Ethics.
  • Ability to practice in accordance with relevant legislation involving Safeguarding Adults and Children and the Mental Capacity Act.
  • Understanding of the importance of working within organisational policies and protocols.
  • Excellent interpersonal skills.
  • Good IT skills for competent use of the electronic record system.
  • Well organised, enthusiastic and self-motivated.
  • Trustworthy and reliable.
  • Understanding of the boundaries within the role. 

What the role can offer you:

  • An opportunity to develop new and existing skills and to enhance your understanding of the uniqueness of each person’s journey. 
  • An induction to Royal Trinity Hospice and the Patient and Family Support Team policies and procedures, as well as opportunity to work with clients who are bereaved.
  • Quarterly training workshops.
  • Mandatory monthly group supervision (Supervision will take place either during office hours or in the evening).
  • In-house supervision by a qualified and experienced members of staff, registered with appropriate governing body such as UKCP, BACP, BPS & HCPC.

This role will require a DBS (Disclosure & Barring Service) check, provided free of charge by Royal Trinity Hospice. 

Mandatory Training:

All volunteers must attend a short induction and complete some online online e-learning. The volunteer induction covers health & safety, confidentiality and all the necessary information a volunteer needs prior to undertaking their role.

After interview, should applicants be successful, we will take up two references and expect candidates to complete some online training followed by a day induction. Volunteers within the hospice may require a DBS (Disclosure & Barring Service) check completed; this check will be carried out free of charge by Trinity.

Contact details and how to apply:

Please complete the application form and return it via email along with your CV for the attention of: Letizia Perna-Forrest, Head of Patient and Family Support.

For further information about how we use and share your personal data, please see www.royaltrinityhospice.london/privacy.