Salary: Mulberry Pay Scale, Grade Cedar (£24,551 - £27,701)

Contract: Permanent

Hours: 37.5 working hours per week (Full time)

Location: 30 Clapham Common North Side, SW4 0RN, flexible - 3 days/week on-site at the hospice preferred

Responsible to: Digital Marketing and Communications Manager

Are you creative and enthusiastic with great attention to detail? Do you love finding ways to connect with people? Are you looking to grow your career in marketing and communications? This might be the role for you! We’re looking for a new Marketing and Communications Officer to join our small team of four.

This is a great role for someone who is looking for variety and exposure to all areas of work – and the great opportunities for development that come with that - in a small hospice communications and marketing team. We are looking for someone who might not know all there is to know about marketing and communications, but who’s driven to learn new platforms and skills and take on responsibility in a supportive team.

Working closely with our patient services, volunteering, fundraising and retail teams, you will be a strong fit if you are a multi-tasker, are experienced working in environments that require a sensitive approach, and with the attention to detail and creativity required to produce quality, compelling and accessible content. We are looking for someone who will share our passion for the work of the hospice and the vital role we play in the community we serve. 

Overall purpose of the role:

  • Contributing to social media, website, intranet and email content and case studies, with engaging, motivating and accurate copy designed to inform, inspire, or provoke action.
  • Producing creative collateral such as posters, digital signage, social media, photos, and videos.
  •  Internal communications coordination – encompassing the intranet, staff newsletter via email, text message and digital signage.
  • Supporting the planning and delivery of online and in-person events and activities to engage the public, colleagues, volunteers, patients and their families, customers and supporters.

We are looking for someone who:

  • Wants to progress their career in marketing and communications through exposure to a range of disciplines and experiences, and is enthusiastic to learn about new digital platforms
  • Who writes well, ideally with previous experience of writing for different audiences and has excellent attention to detail
  • Has a flair for producing creative visual content with a good understanding of the importance of brand
  • Has a methodical approach to their work who can manage their own workload
  • Can effectively work with suppliers (e.g. printers and designers) to deliver projects to budget and deadline
  • Has some experience of administering social media accounts and/or websites or intranets
  • Likes to have variety in their role
  • Has the sensitivity to support patients and their families to effectively tell their stories
  •  Can effectively communicate about the work of the hospice, and advocate for more open conversations about death, dying and bereavement

You will take ownership of projects supported by the team, as well as working closely with colleagues to help them deliver team-wide objectives.

Benefits of working at Trinity:

  • We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
  • Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
  • A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
  • A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
  • Cycle to work scheme and interest-free season ticket loans available
  • Free eyesight test for DSE users and a contribution towards the cost of glasses
  • 25% store discount in Trinity shops
  • Life assurance cover
  • Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
  • Regular ballots for donated free tickets and prizes
  • Access to courses of free counselling on the phone or face-to-face

Download the full benefits of working at Trinity

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. We encourage and welcome applications from people of all backgrounds.

How to apply

If you have the skills and experience we’re looking for, please complete the online application below.

To arrange an informal chat or visit please contact Rachel Lesbirel, Digital Marketing and Communications Manager on [email protected].

Closing Date: Thursday 29 February 2024

Interview Date: Thursday 7 March and Friday 8 March 2024

Download the Job Description and Person Specification

Apply Online

Download the Recruitment Pack

All successful applicants will be subject to DBS, Occupational Health and reference checks.