About the role

The volunteer will support patients whilst on our minibus and will also offer assistance in some of the group outpatient activities, such as helping to set up, talking with patients, helping with refreshments etc. This role will be on Fridays from 9.00am-2.00pm. 

Key responsibilities

  • Assisting drivers on our minibus with patient collections
  • Welcoming patients to Mulberry Place, supporting patients from the café/reception to/from Mulberry Place
  • Making refreshments, socialising and providing support to patients
  • Ensuring Mulberry Place is tidy and presentable to patients including furniture and flower/plant arrangements
  • Replenishing refreshment stocks from the main kitchen
  • Ensuring the kitchen is generally kept clean and tidy following patient activities, including loading/unloading the dishwasher as necessary
  • Assisting with the preparation/clearing-up of activities or group work
  • Feeding back relevant information from patients to the outpatient co-ordinator
  • Other support as requested by the outpatient team

Requirements and recommendations

  • Excellent interpersonal skills
  • Well-organised and enthusiastic
  • Able to work independently and as part of a team
  • Discretion and tact, complete confidentiality
  • Trustworthy and reliable

What this role will offer you

You will be making an important contribution to Trinity and to the thousands of people who use our services.

In return, you will have the opportunity to develop your skills or learn new skills.

You will be asked to attend an induction and will receive ongoing training as necessary.

Mandatory Training

All volunteers must attend a full day induction and complete four hours online e-learning. The volunteer induction covers communication skills, dealing with grief and loss, wheelchair skills, mobility, Dementia awareness and all the necessary information a volunteer needs prior to undertaking their role.

Other information

This role will require a Disclosure & Barring Service (DBS) Check

All volunteers receive a Volunteer handbook which sets out Trinity’s relationship and way of working with volunteers. This includes key policies and procedures.

Contact and how to apply

Please complete our volunteer application form

For further information about the role, please contact Mat Hay on m[email protected] or 020 7787 1042 

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