About the role:

Our Patient and Family Support Team offer psychological support and counselling to individual patients and their family members/carers/friends who have been affected by a patient’s illness. 

We are looking for qualified counsellors to join our team. As a volunteer counsellor you will provide counselling to bereaved family members and friends of Trinity patients.

This role is currently home-based with counselling sessions being delivered via telephone or Zoom/MS Teams with possible future opportunities for face-to-face counselling.

Key responsibilities of the role:

  • Delivering weekly individual counselling sessions for bereaved family members/carers/friends of Trinity patients in accordance with the Patient and Family Support Team’s standard operating procedure
  • Utilising outcome measures
  • Working collaboratively with other team members and establishing good working relationships with members of the inter-professional team
  • Ensuring the best quality of service for our clients at all times
  • Attending Trinity’s monthly group supervision

What the role can offer you:

  • The opportunity to develop new and existing skills and to enhance your understanding of the uniqueness of each person’s journey
  • An induction to Royal Trinity Hospice plus an induction to the Patient and Family Support Team policies and procedures and an introduction to working with bereavement and grief
  • The chance to attend Trinity training programmes
  • Supervision in-house by a qualified and experienced member of staff
  • The opportunity to make a difference in your local community

What we expect from you:

  • To be aged 18 years of age or over
  • To have a counselling/psychotherapy qualification (diploma or above) and prior counselling experience
  • To have registration with HCPC and/or UKCP, BACP, BPS
  • To have accountability for ensuring that your practice meets minimum national standards and is compliant with professional Code of Conduct and Code of Ethics
  • To practice in accordance with relevant legislation involving Safeguarding Adults and Children and the Mental Capacity Act
  • To have excellent interpersonal skills
  • To have good IT skills that will enable competent use of the electronic record system
  • To maintain a high standard of presentation and personal hygiene - the role will require you to present a positive image of Trinity at all times
  • To have respect for Trinity’s policies – the role will require you to role model Trinity’s policies at all times
  • To be respectful of others regardless of their background – the role will require you to be committed to fairness, respect, equality, diversity, inclusion and engagement as outlined in Trinity’s FREDIE policy
  • To treat with confidentiality any information which is personal, private or sensitive

Time commitment:

The minimum time commitment for this role is 3 hours per week for 9 – 12 months. The number of clients seen during this time will be mutually agreed. The service offers an initial 8 session model with opportunities for extension of sessions based on client and therapeutic need. The duration of the counselling is monitored and reviewed with the client and in supervision. Sessions cannot be extended into general counselling or therapy. 

Contact details and how to apply:

Please complete the online application form below to apply and send a copy of your CV to [email protected]

If you have any questions about the role please contact Celia Abbott, Volunteering Manager on [email protected].

Should you be successful at interview, we will then take up two references and expect you to complete some on-the-job training. If you have applied for a volunteer role within the hospice, you may be required to complete a DBS (Disclosure and Barring Service) check; this check will be carried out free of charge by Trinity.

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