How we’ll look after you when you come to work at Trinity

From clinical to clerical, pharmacy to physio, retail to reception, every person matters at Trinity.

By coming to work with us you’ll be joining a welcoming, friendly, inclusive and dedicated team. No matter what role you are in, your work will ultimately contribute to our patients and their loved ones receiving the best quality care.

It’s part of our mission to be true to our values and a good employer. It’s important for us to make sure our staff and volunteers are supported and encouraged to achieve their potential.

Here are some of the benefits of working for Royal Trinity Hospice:

• Performance-related bonus for specified Royal Trinity Hospice retail staff
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• A pension scheme is offered with employer contributions of up to 7.5%
• Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum
• Cycle to work scheme and interest-free season ticket loans available
• Dedicated retail Learning and Development Manager
• Free eyesight tests for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling on the phone or face to face

Download the full list of benefits of working for Royal Trinity Hospice

Working hours for retail staff

Working hours for our Assistant Shop Managers and Shop Managers are:

• 37.5hrs/week
• 7.5hrs/day
• 5 days/week 10am to 6pm Monday – Saturday, 11am to 5pm Sundays.

Working hours for retail head office staff are 37.5hrs/week, 9am-5pm Monday - Friday.

Championing FREDIE: Fairness, Respect, Equality, Diversity, Inclusion and Engagement

Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. All staff, volunteers, patients, families, visitors and guests are valued and celebrated.

• We are proud to have held the Investors in Diversity award at level two since 2019
• We are currently listed at number 70 in the National Centre for Diversity’s Top 100 Index
• Our Investors in Diversity Steering Group was a Steering Group of the Year finalist in the National Centre for Diversity Awards 2020
• Our work around FREDIE was also nominated for Most Innovative EDI Initiative in the National Centre for Diversity Awards 2020
• We are a founder member of the London Hospices LGBT Network and join with our colleagues from the network to march in the annual Pride in London parade, an event that we are proud to have been the first hospice to march in
• Staff have access to regular talks, seminars and events aimed at making Trinity a more inclusive workplace
• Staff have the opportunity to join several staff-led groups e.g. Social Committee, Staff Involvement Committee, Investors in Diversity Steering Group, Black Lives Matter at Trinity Working Group
• Our staff surveys and staff forums help to set the agenda for further development and engagement opportunities for staff. Staff suggestion boxes and intranet forum for staff to suggest changes and improvements at work

A London Living Wage Employer

We’re proud to be a London Living Wage employer. Our fantastic employees are dedicated to providing the best experience for everyone who comes into any of our shops, and we believe their wage should reflect both this and the real cost of living. By offering the London Living Wage, we hope to demonstrate how much we value the contribution that every employee makes to Trinity.

Apply to work in our shops

Read our blog "A day in the life of a Trinity shop manager"

Read our blog "A day in the life of a Trinity shop assistant manager"