Our future

In 2018 our Board of Trustees announced our strategic plan for the next three years. This plan sets out the steps we will take to ensure we continue to be here for patients and families in the future. Our plan will guide our decision making and help us stay focused. Our plan is:

  • To better demonstrate our impact - be able to evidence all the ways in which we make a difference
  • To ensure sustainable funding - have the money to deliver services in the long term
  • To develop and invest in community services - reach more people and respond to demand

You can read more about how we plan to address these priorities in the document below.


True to our values, Trinity embraces opportunities to innovate and respond to developments in practice and technology across all areas of our work. 

We are proud of our track-record for innovation, through embracing new technology, identifying new solutions and ways of working and building an environment where all of our people can be the best version of themselves. Some of our most recent and current projects are outlined below.

Transforming our community services: Team Around the Patient

In October 2018 we launched a pilot to test a new approach to community palliative care within a small area of our catchment in the Royal Borough of Kensington and Chelsea. In July 2019 we expanded the pilot area to include the south of Westminster. The Team Around the Patient, or TAP aims to streamline our services and improve the experience of care for both our patients and their families. The TAP consists of a multidisciplinary team of professionals working together with a single shared caseload which will allow them to determine the most relevant professional to carry out a visit, based on the individual needs of the patient.

Virtual reality at Trinity

Working closely with our partner Flix Films, Trinity has been exploring the power of virtual reality (VR) in palliative care since 2017. We initially used this technology to allow patients at the end of their lives to enjoy experiences that they they might otherwise be isolated from and have since gone on to launch a research study to explore the potential of VR as a therapy for people at the end of life.

In 2018, we launched a 360, VR tour of Trinity, to show what life is really like inside the country's oldest hospice. The tour brings Trinity’s facilities, people and services to life and myth-busts frequently held assumptions about what hospices are really like.

The tour can be viewed on a smartphone and doesn't require any special technology or software. Watch it below.