Mobile/SMS giving terms and conditions

What you will be charged and what Trinity will receive

Trinity receives 100% of every donation made. For each donation text you send, you will be charged the donation amount plus any associated text message costs (as stipulated by your network service provider).

If you text an incorrect keyword or short code, you may still be charged for the text message at your network service provider’s text message rate.

Using text to donate

If you are under 16 years of age, you must have a parent or guardian’s permission to donate to Trinity via text. You should always obtain the bill payers permission prior to sending a text message.

Where you can text to donate

You can only donate via text from a UK mobile. You cannot donate using text-to-donate services from the Channel Islands, Isle of Man or other non-UK mobiles. If you donate from a UK mobile outside England, Scotland, Wales or Northern Ireland, you may incur additional network charges.

Data protection and consent

We will only contact you by SMS if you have told us that you would like to be contacted by Trinity by SMS. We’ll never sell or swap your details with anybody else and will always store your personal details securely. For full details see Trinity's Privacy Notice. You can withdraw your consent at any time by contacting us by email. 

Gift Aid

Your donation may be eligible for Gift Aid. Trinity may contact you on the mobile number provided to offer you the opportunity to Gift Aid your donation. We may request your details for Gift Aid via a return text or through an online form. Please note that standard SMS rates and mobile browsing fees may apply (dependent on your service provider).

Liability

Trinity does not accept any responsibility for any technical failure, malfunctions, congestion, capacity issues or any other problem with any telephone, telephone network line, system, server, provider or otherwise which may result in any text being lost, delayed or not properly received or recorded.

How to unsubscribe

Trinity may contact you in the future on the mobile number provided to inform you about our work and the services your donations are supporting. If you would prefer not to hear these updates, please email us or opt-out online. 

Service Provider

InstaGiv provides Trinity with a text-to-donate charitable donation service. InstaGiv is located at 36B The Promenade, Portstewart, County Londonderry BT55 7AE and are registered with PhonePayPlus (Org Number ORG827-63775-82026).

If you have opted in to hearing from us by SMS

Thank you for choosing to hear from Trinity by SMS. We will contact you with news and information about how you can get involved with our events and campaigns.

Don't forget, you can unsubscribe from SMS updates here