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  1. FAQs

Raffle FAQs

Find the answers to all of your questions below about our 2026 Raffle prize draw.

To enter the raffle, please visit our page here.

Can I win more than one prize?

Enter our charity raffle to be in with a chance of winning a cash prize

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Yes! The more tickets you buy, the more chances you have of winning (and more chances to win more than one prize).  

A maximum of 60 tickets can be bought per person.

Published: 14th February, 2023

Updated: 29th January, 2026

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Can Trinity staff or volunteers enter the raffle?

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Yes, Trinity staff and volunteers can enter the raffle, except for those employees who are directly involved with the organisation of the raffle. In this case, the Head of Individual Giving, Individual Giving Executive and the Supporter care team won't be able to enter.

Published: 14th February, 2023

Updated: 28th January, 2026

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How will the prize money be sent to the winner?

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The prize money will be sent to the winners by bank transfer. Other methods of payments can be arranged on case-by-case basis. 

Published: 14th February, 2023

Updated: 29th January, 2026

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How will you contact the winner?

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The winners will be contacted by phone or email. So look out for our email on Thursday 23 April 2025.  

Published: 14th February, 2023

Updated: 29th January, 2026

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I sent back my raffle tickets in the post. Can I also enter online?

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Yes, you can enter the raffle both online and by post.  

Published: 14th February, 2023

Updated: 28th January, 2026

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Is there a maximum number of tickets I can buy?

Enter our charity raffle to be in with a chance of winning a cash prize.

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Yes, you can buy up to 60 tickets per person. You’re also allowed to purchase additional tickets on behalf of friends and family.

So the maximum personal entry is 60, but you can buy more if those extra tickets are for others.

Published: 24th January, 2023

Updated: 29th January, 2026

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Raffle terms and conditions

Find out the full terms and conditions for our raffle below.

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Terms and Conditions for Participants

By buying a ticket and taking part in this raffle, you agree to the following terms and conditions.

1. Who is running the raffle

This raffle is organised by Royal Trinity Hospice, at 30 Clapham Common North Side, London SW4 0RN.
The raffle is being run to raise funds for Royal Trinity Hospice.

2. Who can take part
  • You must be 18 years of age or over to buy a ticket or take part.
  • Tickets cannot be bought or sold by anyone under 18.
  • The organiser may refuse entry where these rules are not met.
3. Tickets and entry
  • Tickets cost £1 per ticket.
  • All tickets are sold at the same price.
  • Tickets must be paid for in full before they are valid.
  • Tickets are non-refundable and cannot be transferred to someone else.
  • Only tickets purchased before the draw closes will be included.
4. Buying Tickets Online

Tickets for this raffle may be purchased online through our authorised partner platform, People’s Fundraising.

By buying tickets online, you agree to the following:

  1. You must provide accurate personal details, including your full name, email address, and confirmation that you are aged 18 or over.
  2. Age verification measures is used by the platform to confirm eligibility. If your age cannot be verified, your entry may be cancelled and refunded.
  3. Your ticket number(s) will be confirmed by email once payment is completed.
  4. Online ticket sales will close at the advertised time. Tickets purchased after this time will not be entered and will be treated as donations.
  5. If you self-exclude from gambling activities, you must not attempt to buy raffle tickets online. If a self-excluded individual purchases a ticket in error, the entry will be cancelled and refunded.
5. The draw
  • The draw will take place on 23 April 2026 at Royal Trinity Hospice.
  • All valid entries will be entered into the draw, and winners will be chosen at random.
  • The result of the draw is final.
6. Prizes
  • Details of the prizes will be clearly advertised before ticket sales close.
  • Prizes are non‑exchangeable and non‑transferable.
  • If a prize becomes unavailable, the organiser may replace it with one of equal or greater value.
7. Notifying winners
  • Winners will be contacted using the details provided when the ticket was purchased.
  • The organiser will make reasonable efforts to contact winners within 14 days of the draw.
  • Winning names, initials, or ticket numbers may be published unless the winner asks otherwise.
8. Unclaimed prizes
  • If a prize is not claimed within 14 days of the draw, the organiser may either:
    • redraw the prize, or
    • use the value of the prize to support the raffle’s good cause.
9. Responsible gambling
  • This raffle is intended to be a fun way to support a good cause.
  • Please only take part if you can afford to do so and view participation as entertainment, not a way to make money.
  • There is no pressure to buy tickets, and buying more tickets does not guarantee winning.
  • If taking part no longer feels enjoyable or causes concern, we encourage you to stop participating.

Free and confidential support is available from:

  • GamCare – www.gamcare.org.uk | Helpline: 0808 8020 133
  • BeGambleAware – www.begambleaware.org
10. Personal data
  • The organiser will use your information only to run the raffle and contact winners.
  • Your data will be handled securely and in line with UK data protection law.
  • Your details will not be shared with third parties without your consent, except where required by law.
11. Problems or complaints

If you have any questions or concerns about the raffle, please contact us by email at [email protected] or call us at 020 7787 1000. To learn more about our approach and commitment to you, read our Donor Charter.

12. Legal information

This raffle is run under the Gambling Act 2005 as a Small Society Lottery and is registered with the relevant local authority.
These terms are governed by the laws of England and Wales.

Published: 14th February, 2023

Updated: 28th January, 2026

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What happens if you receive my raffle ticket/I buy a ticket after Thurs 16 April? Will I still be entered?

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Unfortunately, tickets received after Thursday 16 April 2026 will not be entered in the draw and will be treated as donations to support our care.

Published: 15th February, 2023

Updated: 28th January, 2026

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What is People's Fundraising?

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People’s Fundraising is the online platform we use to sell raffle tickets in a way that fully meets all regulatory requirements. The platform allows us to block credit card payments, verify age, and limit the number of tickets each person can buy.

Published: 29th January, 2026

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When will the draw be?

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The draw will take place on Thursday 23 April 2026. The winners will be contacted by phone or email and a list of winners will be published on our website.

Published: 15th February, 2023

Updated: 29th January, 2026

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When will the raffle close?

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The raffle closes on Thursday 16 April 2026. Tickets received after Thursday 16 April 2026 will be treated as donations to support our care.

Published: 24th January, 2023

Updated: 28th January, 2026

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Will you confirm that you have received my entries by post?

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Yes, your entry by post will be confirmed. You will receive a thank you letter. Please wait 5/6 working days after you send your tickets to allow us to process them.

Published: 15th February, 2023

Updated: 29th January, 2026

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Royal Trinity Hospice is a registered charity in England and Wales (1013945) and a company limited by guarantee registered in England and Wales (2673845). Registered address: 30 Clapham Common North Side, London SW4 0RN.

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