Books Specialist Volunteer Our Book Shop Volunteers support our Shop Manager in every aspect of retail duties from providing excellent customer service, researching stock and operating the latest touch screen tills. Expand We receive high levels of donated books, music and records. As a Books Volunteer, you will have a keen interest in books and media and will enjoy researching items and finding the right prices. For this role we recommend you have a good level of physical fitness, as manual handling will be a part of the role. Location Various locations across south and central London Key responsibilities; Greet our customers and answer general enquiries. Use a touch screen till. Take receipt of donations, sort and prepare stock to sell. Process Gift Aid donations and encourage new Gift Aid donors. Assist with Visual merchandising. Maintain shop floor standards. Assist the Shop Manager with general tasks. What this role can offer you; The opportunity to learn new skills Ongoing support and training where necessary Enhance your CV Meet new people The opportunity to gain an NVQ You will also be making a valuable contribution to Trinity and the thousands of people who use our services Interested? Please complete our volunteer application form and we will be in touch. Please contact [email protected] if you have any questions. For further information about how we use and share your personal data, please see www.royaltrinityhospice.london/privacy
Drivers Buddy Volunteer for Retail Our Drivers Buddy Volunteer will provide support to our driver and our shops office. The role will involve collecting and dropping off goods within our shops network and you will help the driver navigate through London. Expand Our Trinity Drivers Buddy Volunteer will provide support to our driver and our shops office. You will be collecting and dropping of goods within our shops network with our driver. Location Royal Trinity Hospice shops office, Unit 1 Grange Mills, Weir Road, SW12 0NE Key responsibilities; To accompany the driver with collections from various locations To help with any queries and encourage donations To help with directions and finding a parking space To ensure safe handling and manoeuvring at all times Ensuring the van is tidy and clean To encourage Gift Aid sign ups Collecting donations and loading them onto the van Ensuring our supporters are thanked To thank people donating goods What this role can offer you; The opportunity to develop your existing skills and learn new skills Ongoing support and training where necessary Enhance your CV Meet new people The opportunity to gain an NVQ You will also be making a valuable contribution to Trinity and the thousands of people who use our services Interested? Please complete our volunteer application form and we will be in touch. Please contact [email protected] if you have any questions. For further information about how we use and share your personal data, please see www.royaltrinityhospice.london/privacy
E-commerce Volunteer Our e-commerce volunteer will be supporting our busy online shop selling selected goods. This role requires a good eye, creative mind and a willingness to help out wherever needed! Expand Volunteering with Royal Trinity Hospice is an exciting and rewarding experience. If you'd like to join our team and support your local community by giving a few hours of your time each week please get in touch. Our e-commerce volunteer will be supporting our busy online shop selling selected goods. This role requires a good eye, creative mind and a willingness to help out wherever needed! Commitment Dates and times are to be agreed in advance with our E-commerce Manager. Location Royal Trinity Hospice shops office, Unit 1 Grange Mills, Weir Road, SW12 0NE (nearest tube is Balham or Clapham South) To be a successful candidate you will: Be over 16 years old Be trustworthy and reliable Have good communication skills Be well presented Have good interpersonal skills Have a good level of physical fitness Have respect for the policies of Royal Trinity Hospice Be able to support the overall aim of Royal Trinity Hospice and to act as an ambassador for the hospice Key responsibilities Researching products Creating detailed product descriptions Assisting the e-commerce team with photography Dealing with customer enquiries Uploading product descriptions and image content on to e-commerce platforms Garment care Skills and experience IT skills and experience of Microsoft Office Pleasant manner, both face-to-face and on the telephone Excellent organisational skills and ability to prioritise Good literacy and numeracy skills A great team player Ability to treat with confidentiality any information which is personal, private or sensitive What this role can offer you The opportunity to develop your existing skills and learn new skills On-going support and training where necessary The opportunity to enhance your CV New people to meet You will also be making a valuable contribution to Trinity and the thousands of people who use our services Interested? Please complete our volunteer application form and we will be in touch. Please contact [email protected] if you have any questions. For further information about how we use and share your personal data, please see www.royaltrinityhospice.london/privacy
Fashion Assistant Volunteer Royal Trinity Hospice fashion assistant volunteers provide vital support to our Shop Managers in every aspect of retail duties from providing excellent customer service, researching stock and operating the latest touch screen tills. Expand Our Fashion Assistant Volunteers support our Shop Manager in every aspect of the shop from providing excellent customer service to stock research. We rely entirely on the generosity of our donors, for this reason, we always go the extra mile to ensure the right value goes on to our unique pieces. Location Various locations across south and central London Key responsibilities; Greet our customers and answer general enquiries. Use a touch screen till. Take receipt of donations, sort and prepare stock to sell. Process Gift Aid donations and encourage new Gift Aid donors. Assist with Visual merchandising. Maintain shop floor standards. Assist the Shop Manager with general tasks. What this role can offer you; The opportunity to learn new skills Ongoing support and training where necessary Enhance your CV Meet new people The opportunity to gain an NVQ You will also be making a valuable contribution to Trinity and the thousands of people who use our services Interested? Please complete our volunteer application form and we will be in touch. Please contact [email protected] if you have any questions. For further information about how we use and share your personal data, please see www.royaltrinityhospice.london/privacy
Gain a Retail NVQ Royal Trinity Retail are very pleased to announce a partnership with Derby College, which enables us to offer NVQs in our shops and our retail office in Balham. This gives you as a volunteer the chance to gain a qualification whilst you volunteer with us. Expand As one of the country’s leading and largest colleges, Derby College supports around 30,000 learners each year – their focus is on shaping happy and work ready people. The scheme is fully funded and so there is no cost for Royal Trinity Hospice at all. NVQs enable people to gain valuable skills and experience which can improve professional success. If you are interested in this opportunity and want to find out more, click here, or get in touch with our Retail Volunteer Manager at [email protected]
Retail Administrative Support Volunteer Our shops office is looking for an Administrative Assistant Volunteer to provide varied administrative support across many areas within our retail team office based in Balham. Expand Our Admin Assistant Volunteer provides support to our shops office team and will support the general smooth running of our shops office. Location Royal Trinity Hospice Shope Office, Unit 1 Grange Mills, Weir Road, SW12 0NE Key responsibilities; To take calls and pass on messages To manage correspondence Filing and scanning Answering telephone enquiries Data entry Helping with the stationery orders for our shops Stationery stock control Using Microsoft Office What this role can offer you; The opportunity to learn new skills Ongoing support and training where necessary Enhance your CV Meet new people The opportunity to gain an NVQ You will also be making a valuable contribution to Trinity and the thousands of people who use our services Interested? Please complete our volunteer application form and we will be in touch. Please contact [email protected] if you have any questions. For further information about how we use and share your personal data, please see www.royaltrinityhospice.london/privacy
Warehouse Assistant Volunteer Our retail team is looking for a Warehouse Assistant Volunteer to support our shops office and E-commerce team. This role plays an essential part in providing support to our 25 retail stores and our online shop. Expand Our Warehouse Assistant Volunteer will be supporting our shops office and E-commerce team. This role requires a good level of physical fitness as manual handling is part of the role. You will need to have a willingness to help out wherever needed. Location Royal Trinity Hospice shops office, Unit 1 Grange Mills, Weir Road, SW12 0NE Key responsibilities; Printing order fulfilments Locating items for dispatch Updating order tracking details Packaging items with special care Dealing with customer order enquiries Maintaining packaging stock levels Maintaining a high level of tidiness in the warehouse Sorting and ticketing donations Sorting out stock for our shops What this role can offer you; The opportunity to develop your existing skills and learn new skills Ongoing support and training where necessary Enhance your CV Meet new people The opportunity to gain an NVQ You will also be making a valuable contribution to Trinity and the thousands of people who use our services Interested? Please complete our volunteer application form and we will be in touch. Please contact [email protected] if you have any questions. For further information about how we use and share your personal data, please see www.royaltrinityhospice.london/privacy