How we help Support for professionals Wandsworth Care Coordination Service: for professionals The Wandsworth End of Life Care Coordination Service improves the quality of care for patients and their carers and reduces avoidable hospital admissions. It also means you can spend less time on administrative tasks and more time on clinical work. Our NCPC award-winning team works closely with you to assess and discuss your patients’ care needs before arranging the most appropriate services on your behalf. The Service provides a central point of contact to arrange services for patients who have end of life care needs so they can be cared for in their own home. The Service works closely with professionals including GPs, district nurses as well as teams at Trinity, to arrange the services that are needed to support people to be cared for at home. What services are available? Care Coordination A team of Care Coordinators, supported by experienced clinicians, act as a helpline to give you and your patients information, advice and support over the phone. They can organise and coordinate packages of care, including fast-track continuing health care and equipment. Daytime health and personal care A dedicated team of Royal Trinity Hospice Carers provide health and personal care for patients with continuing health care fast-track funding who need care in place quickly, prior to an agency package being in place e.g. to facilitate a rapid discharge from hospital or to prevent an uneccessary hospital admission. Overnight planned nursing care From 10pm to 7am, Marie Curie Nurses and Healthcare Assistants are available to care for patients with end of life care needs and provide vital support for their families and carers. Read how the service helped Sheila. Opening Hours The Service is open 8am-8pm seven days a week, including public holidays. Outside of these hours, please leave a message on our answerphone and we will contact you the next day. Referrals to our service We accept referrals from any health or social care professional. Please complete the referral form and email it to: [email protected] Before referral, please check that your patients meet our referral criteria. A patient must: have needs associated with end of life care be aged 18 or older live in, or be registered with a GP in, Wandsworth have given their consent for referral or a best interest decision has been made on their behalf with the reasons documented in full. Contact Us Telephone: 0300 3000 116 Email: [email protected] Fax: 0207 787 2005 About the Wandsworth Care Coordination Service The End of Life Care Coordination Service was commissioned by NHS Wandsworth CCG to help more patients approaching the end of life to be cared for and to die in their place of choice through ensuring they and their families have access to high quality care and support at home. The service (formerly known as the Wandsworth End of Life Care Coordination Centre) is provided by Royal Trinity Hospice which has led the pilot since its launch in February 2015. The pilot was re-commissioned by BatterseaHealthcare in April 2018. To download this information in a pdf leaflet, click here. To download a poster with this information, click here. To download a pdf leaflet about this service for patients and their families, click here.